You’d think the people who work at Real Networks would treat the only division that actually has a future, Rhapsody, with a little respect. They are the only part of the company that has any sort of potential for revenue and profit these days. And yet they managed to release an update that completely breaks the Rhapsody client. That means they literally didn’t do a single smoke test on the product before release. Talk about a massive display of incompetence. If I worked in QA at Real networks, I’d be polishing my resume, because I would know I deserve to be fired. I mean for crimmeny’s sake, you just days ago announced your big acquisition and transition for all the Napster people, and you break your own product during that critical getting-to-know-the-new-guys phase. You might as well have poured all the money you spent on the Best Buy customers down the drain for all the goodwill you’ve wasted.

