This is the week for small but annoying issues, I guess. The Beetle has been in the shop since tuesday morning, with all the extra hiking and bus-riding around that that entails. It was supposed to be a simple same-day-in-and-out trip to get a handful of items taken care of. Three days in, and it’s been a constant stream of “oh that part is out of stock, oh that part didn’t come in until very late, oh we screwed up something last time and will fix it for free now”. Must remember not to take my frustrations out on the poor schmoe I’m giving a job interview to.
Posts Tagged ‘grrr’
A Million Paper-cuts
Thursday, May 5th, 2011Stupid Sony
Wednesday, April 27th, 2011I have never bought anything on the PSN system (hell, I don’t play games on my ps3 at all), but they made you give them a card during sign up, and so I’ve had to trash my oldest credit card. I’ve had that number memorized since college, oh well. Change is good, or something.
(non-) Fulfillment by Amazon
Wednesday, February 10th, 2010So Amazon has this program that sounds all sorts of nifty for the marketplace seller and buyer, Fulfillment by Amazon. The theory goes, the seller sends Amazon all their inventory, Amazon stores it in their warehouse with everything else, and when something gets bought, it goes into the system like any other product sold by amazon, complete with free super-saver shipping and all that. Sounds nice.
The reality seems to be somewhat less than it could be. I ordered two items that are supposedly in stock in the Fulfillment by Amazon system, and two items that are supposedly In Stock as part of amazon’s regular system. For no reason I can figure out, they won’t be shipping anything out till next week, a full 7 days after the order was placed. The only reason I picked the Fulfillment by Amazon seller over one of the others, was the assumption that Amazon would actually ship out the item in a reasonable timeframe. schmucks.
“Amazon locates your products using our advanced web-to-warehouse, high-speed picking and sorting system.” –any system that takes a week to find two books doesn’t deserve the name “high-speed”.
UPDATE: Looks like I’m not the only one feeling the Fulfillment By Amazon hate.
UPDATE2: How interesting. It would seem that complaining had an effect, they shipped the order early, this morning.
Blarg
Saturday, January 23rd, 2010The latest replacement Kindle DX died tonight.
Was reading along just fine, went to turn the page, and no response. Tried all the standard reset options, no response.
Sigh.
UPDATE: I didn’t want to spend my saturday night on the phone with tech support, so I spent the night reading from the original pdf, on my mac. This morning, I start the call-me-back process for kindle support, and grab the kindle to have ready to talk about, and notice that it’s got the screensaver on. That’s different that the blank and unresponsive I saw last night, so I hang up before support answers, and start to see what’s what.
The device lost where I last was reading, of course, and flaked out twice on actions I’ve requested. In one case, the screen saver came back on in the middle of navigating the main menu. In the other case, it ignored a button press to open a book from said same menu. Now, it seems OK. We shall see.
Redundant Redundancy
Friday, May 8th, 2009“So it will be backwards compatible”
“great”
“That means that you don’t have to change any of the existing code…”
“I KNOW what backwards compatible means”
“I just wanted to make sure you understood that you can keep the existing code as is, and only use this on new work…”
WTH
Blockbuster Online Sucks
Monday, December 29th, 2008They’ve re-jiggered their shipment system again, to slow down high-speed renters like me. It ticks me off; don’t throttle the service, charge a price that makes it profitable, and stop with the deceptive advertising.
It doesn’t help that their website is mostly broken today.
And of course, they use some off-shore call center staffed with untrained monkeys. I will give that at least the untrained monkey was polite while she lied thru her teeth.