Posts Tagged ‘customer service’

Amazon Idiocy Continues

Monday, June 23rd, 2008

It appears that amazon views the idea of wishlists for kindle owners as some sort of state secret.  After first getting a completely useless response from support, I was able to get thru to someone who went to great lengths to do a pathetic attempt at a “wink-and-a-nod” not-denial that there might ever be such a feature, in the future, at this time. blah blah blah.  

What The Hell?!?

I get it, your programming staff was lazy or incompetent, when it came to the wishlist integration, and a lazy project lead/manager said, “well hell, they can use gift certificates, so what if they’re impersonal, loathed, and attach stigma to the giver, I’ve got a schedule to keep, and damn the customers!!”.  I get that you can’t come out and be THAT honest.  But come on, “At this time, we have no further details to announce at this time regarding this option”?