So Amazon has this program that sounds all sorts of nifty for the marketplace seller and buyer, Fulfillment by Amazon. The theory goes, the seller sends Amazon all their inventory, Amazon stores it in their warehouse with everything else, and when something gets bought, it goes into the system like any other product sold by amazon, complete with free super-saver shipping and all that. Sounds nice.
The reality seems to be somewhat less than it could be. I ordered two items that are supposedly in stock in the Fulfillment by Amazon system, and two items that are supposedly In Stock as part of amazon’s regular system. For no reason I can figure out, they won’t be shipping anything out till next week, a full 7 days after the order was placed. The only reason I picked the Fulfillment by Amazon seller over one of the others, was the assumption that Amazon would actually ship out the item in a reasonable timeframe. schmucks.
“Amazon locates your products using our advanced web-to-warehouse, high-speed picking and sorting system.” –any system that takes a week to find two books doesn’t deserve the name “high-speed”.
UPDATE: Looks like I’m not the only one feeling the Fulfillment By Amazon hate.
UPDATE2: How interesting. It would seem that complaining had an effect, they shipped the order early, this morning.
Tags: amazonfail, amazonsucks, fulfillmentbyamazonsucks, grrr