It must be a pretty small department, without any accountability. How else can you explain the crapulent nature of the latest iTunes release? Attempting to select 60 tracks fails silently. It seems the most you can select at one time is somewhere around 10-20. And then when you hit delete to remove them, up pops a dialogue box that sometimes has a checkbox for “don’t ask me again”, and sometimes it doesn’t have that checkbox. It doesn’t really matter, since it still asks you every time.